Denver T.

My boss signed up with them in 2016. Fast forward a year later in which we had not gotten 1 referral from our listing with ProbateCounselors.net. My boss said to cancel it. I was told it was too late to cancel that we had to pay for another year because it auto renews. I said well that is frustrating, but a contact is a contact. The annual amount, $5,000 for which we garnered nothing. I explained that we will make sure to cancel it on time next year and paid another $5,000. A good business would be working hard to keep you as a customer. We received no email, phone call, or even a letter trying to keep us a customer. Fast forward to the end of the contract and now we have spent $10k and received NOTHING for it. I sent an email to cancel the subscription, per their instructions and asked someone to respond to confirm the cancellation. A week goes by and no response. I send another email and finally received a response. Horrible customer service. Shady, at best, practices. DO NOT sign up with this company.