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Charlotte R.

Contributor Level

Total Points
81

1 Review by Charlotte

  • Trip.com

9/24/19

Very disapointed.
I originaly wanted to buy a plane ticket on the 20th, but at the moment of proceding to the reservation, it cancelled several times, as i was apparently "too slow" and the prices changed. When refereshing the page for the 10th time, i didn't see i was booking for a plane ticket that refreshed onto the next day.
I only realized a few days later... by that time, it was already too late.
I tried contacting the company, no response, and no possible modification as the policy doesn't accept any modifications of my flight.
Now i have to book a new plane ticket as my Visa as expired...
As a bag packer, this comes very tight on my budget, and a lot of money by the window...
"Thank you" trip.com

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