Charlotte J.

Wayfair offer assembling services on their website when you order large furniture which they do not offer when the furniture arrives at your door. What the delivery guy told me is that they never assembling your furniture or place in the room of your choice as advertised on their site and you pay more for this service. They do this just to get you to purchase the item and then they give you a refund for the assembling service and tell you it is a mistake on they website. This is false advertisement and some of us should sue them, since it takes up to 4 -8 weeks to get large furniture delivered from Wayfair and then you have no one to put it together when it arrives., The item is to large that you can not return without it costing you alot $$$ or you would pay more in return shipping fees then the price of the item. Their customer service is aware of this false advertisement on their website and cost to the consumers. Beware of this marketing scam by WayFair