Charlie N.

They have faulty payment system and they just keep on using it. I have been charged 2 times for the same item. There was fault during payment, i have been asked to make payment again, i was assured that 1st try did not go through, assured by sales person and manager. I was astonished when find out at home when checking my account that payment went through. My account was charged 2 times. Went back to shop ( 20 min drive) had to stay in queue another 40 minutes because this is costumer service matter and was told i will get refund in 7 days. This is crazy, why i need to wait 7 days, i am lucky this was only 60£ this could be 350 or 400 and it would be treated same way, wait 7 days for refund. This would effect my spending on my family during Christmas, but Currys dont care, wait 7 days and if you lucky you get money back