Great easy to order from website.
It makes it alot easier if you know what you need to buy or if you have tested the product before.
They do have online reviews of products according to skin types etc but like everything it depends on how that product is specifically for you. Great return policy just annoying in general as you want to use it straight away and not have to wait further.
In store is AMAZZZIIIINNNGGG, staff are helpful and knowledgable. Saturdays is super busy so you have to wait for some help if you need it relaring to product choice. They have an assortment of price ranges be sure to mention a price bracket so they can give best product in your budget. They give samples too so just ask.