Do not use this company! I placed an order for a clock on 21. 3. 11. I then started to get their emails about estimated time of arrival to them. Every day I checked, the date moved one day forward. Like the carrot and the donkey. Tomorrow I will talk to my credit card company, as my request for a refund has been ignored. Should this not get me a refund, I will visit their premises in Southend which is not far from my work and see if they will ignore me? Definately a candidate for tv's Rogue traders.