This is ridiculous I try to arrange the whole time via wish that I want my money back because I haven't received it yet. It has now been more than 3 months since I have had it. I try to talk to them, they say we send you on to a real person, I only get the exact same message sent back. I usually do not bother but this is more than 30 euros that I spend on this site and this makes no sense. I have never received a confirmation email or a medling that it has arrived. I want my money back and otherwise I have to take measures. I want to talk to a real person about it and not a f***** computer!