Frys Electronics sent a microwave i had cancelled. I emailed Fry's and the person i talked to said they would send me return postage. When i call about the email saying they would send me return postage. Their customer service workers are Rude. The rep i talked to called me a liar and said you bought yourself a microwave and hung up the phone. After spending more that 1 hour i got hung up on. Plus i had a microwave cooker and 3 pairs of Pliers they said they would not refund that money. After they cheated a 75 year old man i had already bought a Microwave from a local store. The customer service man said now you have a backup.