I signed up for a one time $. 95 charge including a 7 day trial. They hit my card 30 days later with an unauthorized charge for $9.85 for a "Spokeo All in One Bundle Search" followed 10 days later with an unauthorized $19.95 charge for a "Spokeo Connections subscription. You can't make this kind of bad stuff up!
Dear Charles,
I'm sorry for any misunderstanding and certainly wish to help resolve the issue. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. We try to make this very clear by detailing this on our payment page, including it in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. I do apologize again if this was unclear in any way.
Sincerely,
Spokeo Customer Care