Charles M.

The staff at AutoLoss saved me time and money. They can be a little rushed at times but I get it, they are trying to do as many of these as possible. So, results... I got a $2k increase from my self-negotiated efforts with a USAA adjuster and CCC valuation report. AutoLoss generated an appraisal and handled negotiating with the insurance appraiser. We settled on a value without having to go an umpire (more time and haste). The number was a little higher than my own calculations based on market prices, so I was plenty happy to settle it. My state forces insurance to pay the appraisal fee if the valuation goes up, so I felt pretty confident I wouldn't have to test the AutoLoss refund policy. It took about 3 weeks to settle once AutoLoss got involved; there were a few quiet times where I needed to ping for updates, but there was always new stuff to report within a day or so. I would use them again for the sheer benefit of the third party negotiation they cut right through all the delay tactics my insurer was using.