Charles L.

I ordered a part from Filtersfast, and it was not even shipped until 12 days after ordering. Even the slowest shipping option indicated that the part would be received within 8-10 days. I inquired of course, and received a reply indicating that they would try to make their shipping info. More clear on their website. (There is no shipping info.at all on the website that relates to promptness of shipment). Also, at the time of ordering, there was a popup indicating a $10. Discount if I ordered within 30 minutes. I ordered within a few minutes and NO discount was applied. Their website says they respond to inquiries within 24 hours. I waited over 60 hours for a response. I'm still waiting on the part which was ordered on Jan. 19,2019. Today is Feb. 4 (16 days later and counting.) I'm going to suggest they change the name of their company. Perhaps "FiltersNextYear" is a good option.