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charles l.

Contributor Level

Total Points
86

1 Review by charles

  • Roomgo

9/2/18

They have no rooms for rent in an American city with 3.5 million people. So I searched the entire west coast of the country and they only have a handful of rooms for rent in the western United States. I have never seen such a blatant rip off in my life.
EasyRoommates reply said it may be my filters that were causinflg the problem and that they are a legitimate site, but I removed all filters and moved the rent amount I'm willing to pay to the maximum and still no matches in a city of 3.5 million people. EasyRoommates said it's an option to pay for the premium services and while that may be true it also looks like the premium service will give you access to matches you can't see without it. Don't go to the site if you live in the U.S., I don't know about Europe.

Thumbnail of user seanh44
Roomgo -. – Roomgo Rep

Thank you for providing us with your feedback Charles and I am so sorry to hear that you are dissatisfied with our services!

Firstly I'd like to reassure you that EasyRoommate is a genuine classified site that has been operating in the flat-sharing business for over 16 years and presents in more than 26 countries around the world, making us the biggest house sharing community in the world.

Also please note that the Premium Membership is merely a contact method to get in touch with all your matches without any restrictions and it is completely optional. Registering on the website, posting your ad and viewing all the listings available is completely for Free. In addition, the quantity or quality of listings available is not controlled by us but by the users themselves.

I'd like to remind you that since our website operates under a matching system, the matches you get are relevant to your location, rent budget and other filters set which are controlled by you. The reason why you were getting very few listings that meet your search criteria is probably due to search filters you have set on your search, or a moving date set far ahead that is hindering your search process. Not to worry we would be more than glad to help you in your search and make things right this time round to help you find what you are looking for. Kindly get back to us either on frank@easyroommate.com or else give us a call on +44 203 695 8756 from 8.30 am to 6.30 pm UK time and we will assist you better.

Apologies for any inconvenience that might have been caused and looking forward to hearing from you soon.

charles Has Earned 6 Votes

Charles L.'s review of Roomgo earned 5 Very Helpful votes

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