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1 Review by Charles

NextWarehouse

NextWarehouse

6/7/18

I ordered a new TV at the normal price, and received my order confirmation. 24 hours later I got an email saying the price had gone up and they wanted to charge me $280 more. They gave me an ultimatum... I either needed to pay them $280 more, or my order would be cancelled. I replied and said I already had a purchase confirmation, and if they still had the product, they should send it. They canceled my order with the reason "Customer Requested Cancellation". So I ordered the same TV for an even lower price from an Amazon seller, ...after 3 days of waiting on Nextwarehouse. However, I truly feel that I dodged a bullet. If their fulfillment process is that bad, I'd hate to see how they handle returns.

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