I cancelled multiple times yet they keep sending and charging. I had to threaten them with legal action before they stopped. They conveniently do not give access to their support. I had to dig it up online. DO NOT SIGN UP WITH THESE PEOPLE.
Tip for consumers: DO NOT SIGN UP. YOU WILL REGRET IT
Hi Charles, so sorry to hear about your experience and the impression of our service that you have :( . Rest assured that if a subscription is successfully canceled, we will never bill the account. Kindly note that the cancellation button is located at the bottom of the Manage Subscription page. And if you're having difficulties canceling, our team is always available for assistance. The contact form is there on our website, we answer queries via our Instagram, Facebook, and Twitter pages, and are available via socialsupport@scentbird.com. Feel free to message us through these means of communication if you have any other questions ❤️
Hi Charles, so sorry to hear about your experience and the impression of our service that you have :( . Rest assured that if a subscription is successfully canceled, we will never bill the account. Kindly note that the cancellation button is located at the bottom of the Manage Subscription page. And if you're having difficulties canceling, our team is always available for assistance. The contact form is there on our website, we answer queries via our Instagram, Facebook, and Twitter pages, and are available via socialsupport@scentbird.com. Feel free to message us through these means of communication if you have any other questions ❤️