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Charlene S.

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1 Review by Charlene

HSN

  • HSN

“Trouble with returns”
9/29/18

Ordered an item early Aug - product defective. I called HSN & they issued me a UPS prepaid return label. Product returned Aug 21st. They shipped a new order which was also defective. I returned 2nd product Sept 11th. As of yesterday no credits have been issued. I checked delivery of UPS return and HSN received the item Aug 28th (yes a month ago)! They don't want to check for the 2nd return because I don't have a tracking #. This is awful customer service. I hate having to do a companies work as I don't work for HSN yet they expect me to do their work! No more shopping at HSN!

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