I had to call to report a claim for my kitchen sink. Both sides of sink was clogged. Mike was very helpful and professional. He took all the information down, repeated it to confirm it was correct. Then he explained that they would find a plumber in my area and send me an email with his name. Told me if I had any issues with the claim to call back. This is my first claim since I purchased the contract with Select in Jan. 2020.