I want to recognize an outstanding employee of yours at the Bluffton, SC location, Carol Ovens. On Nov. 3rd I frantically stopped by the store to pick up replacement buttons for an outfit before heading out of town. Overwhelmed by the button choices, I looked for an employee but non were available. Carol, noticing my afghan, commented on its beauty and asked if I had made it. Responding no but that I was looking for replacement buttons, she immediately picked up my afghan, asked if she could help me, then proceeded to located the perfect buttons. After a few tries, she located the PERFECT button, which was far more complimentary than the one I had picked out! What makes this encounter more remarkable was that Carol works there, but on this particular day she wasn't scheduled to work but was shopping on her own! I am thankful for Carol! She went above and beyond, knows a lot about fabric and sewing and has an excellent eye for coordination. I wish all employees were experts like Carol.