chantell s.

I have a lot of bigger size clothes before i slim down so i was looking where i could sell the old to get the new a couple site came up but i decide to go with this one Biggest mistake. I sent in my bag at the end of march 2015 now when they get your bag they should send you an email just to let you know they have it. I never got one so i contacted them myself they told me they receive it(mid April) and will process it shortly. 3 weeks went by i get a email saying to please be patient because they didn't have enough team members. Now may 22,2015 they email me to say nothing in my bag was accepted because of odor and wear n tear. First of all i'm not going to send in clothes that i just took off i made sure i wash them again before i put them in the bag plus i sent in 3 items that had price tags on them so why was these items not counted. To me this is a scam you'll lose out and they win. How do we know that there really takeing them clothes to be donated. No discount or nothing just a thank and send more clothing. Not me i'm done if i want my clothes to be donated i'll take them to salvation army myself they should least send YOUR clothes back for free. Now all that time for me just wasted i lost clothes i could have tried to sell myself and if i want new clothes that fit try to save up for a coulpe of outfits which in my case is going to be very hard. Hope this help anyone trying to use this site BE CAREFULLY AND BE WISE