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I placed my order well within the deadline (4 days) for Philosophy's latest BOGO promotion. Imagine my shock when I opened the "too small" box to discover only ONE of each product. This is a disgusting bait and switch. I am a long time customer and I am furious.
They no longer have a customer service phone number. Figures.
Tip for consumers:
I am a long time customer and this is unacceptable.
Products used:
Cheated out of my BOGO purchases.
Love Houzz. Lots of gorgeous stuff at a wide variety of price points.
Looking for an item I've bought in the past.
I am happy to report that I haven't had any problems with orders in 2022. Nothing has been canceled, and orders have arrived promptly.
Tip for consumers:
Markdowns can be amazing.
Products used:
My last purchase was a gorgeous Frame leather moto jacket.
Now that they may possibly file for bankruptcy, do not order from them unless you are prepared to be disappointed. They will confirm your order, hold it as "processed" for weeks, keep changing the shipping date, then cancel with no explanation, Saks has done this to me THREE times in a row. They are knowingly selling drastically marked down items as "pre-sale." They apparently do not, and never will have these items in stock. After cancelling multiple times, they then try to offer you a pathetic 15% discount-on a purchase that you will probably never receive. I will NEVER order from them again, and I intend to IMMEDIATELY cancel my Saks credit card and Saks Mastercard. It's pitiful to see this once great retailer sink so low.
Poshmark, how I hate thee. Let me count the ways.
1. It is unethical to sell someone an item and never ship it. Poshmark sellers regularly get away with this because of the automatic refund for failure to ship policy. There seem to be no repercussions to sellers if they do not ship. If I have spent time searching for just the right item, and I promptly pay for it, is it asking too much to expect to RECEIVE it? Other than the comment section, there is no way to contact sellers.
2. Sellers rarely provide measurements. You have to ask for measurements in the comment section and hope that the seller responds.
3. Inaccurate condition reports/ ZERO vetting. I have received spotted clothing, and clothing reeking of cheap perfume that was described as being in very good to excellent condition. Worn looking clothing is regularly offered for sale as "worn only twice!"
I even read a comment where a different seller claimed that customers who dare to ask for measurements are not worthy of her time and attention. Ugh.
This is unacceptable. Caveat emptor.
Tip for consumers:
Hit or miss in terms of condition and quality of clothing. A lot like Shopping at a musty thrift store.
Products used:
I never received the item because the seller never shipped it.
Chantelle hasn’t received any thanks yous.
Chantelle doesn’t have any fans yet.
Chantelle isn’t following anybody yet.
Empty.
Ordered May 10th have called 3 times to see why they have not shipped this morning wanted me to...
If you place and order and call immediately because there was a mistake in their auto fill...
