Chantal p.

I inadvertently opened two annual accounts to assist my mother with her computer. One under my sister's e-mail which was used for a free trial and another under my own e-mail account. This year I was charged $99 in March and again in April. Upon calling LogMeIn, it was discovered that there were two email accounts being charged to my bank account. Although LogMeIn confirmed that there was never any activity on my sister's account, they refuse to refund the $99 because I did not contact them within 30 days. What a rip-off. I will not be renewing my membership with them next year. I'm sure there is a competitor that will appreciate my business.