After ordering from here I looked on the reviews and really did panic as a lot of people had said they hadn't received their order. But I must say, I was really pleased. The extensions arrived in less than a week which was fab as standard delivery is 9-15 business days. The only thing I would say for other people is to possibly order 2 packs as they are so cheap and they aren't as thick as i expected, but overall I'm really pleased