I added money to my achieve card visa just to book a hotel and rental. Someone else tried to book plane tickets. I didn't know that when i called to find out why $1 was debited and by who. They locked my card before i could tell them what i wanted to do. Then despite being out of town and needing my money for everything (food gas ect) they tell me i have to pay $29.99 and wait 3days for a new card because when i signed up i agreed to this. This is not how Visa is supposed to work from any company. They are saying because i choose their card i agreed to pay for fraud and have my family stranded and hungry for 3 days at a charge of $29.90! Is there a class action i can join or can we start one? See a copy of the hotels.com email that can from an Expedia rep below. I posted a pic on another complaint site.
Dear Customer;
Thank you for your response. Please note that your reservation has been cancelled and we are unable to process future reservations for your account at this time. If you would like to rebook, we suggest you do so directly with the property.
We thank you for your time and apologize that we are unable to assist you further.
Sincerely,
Martha Knudsen
Transaction Processing
Expedia, Inc.
Email: *******@expedia.com