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Very disappointed with their service and their customer support. In the last year, our company had $0 and no leads generated from ZocDoc. Our Annual subscription auto-renewed and I attempted calling to cancel and refund the money. I made 5 or attempts to get someone on the phone that could assist only to be told a refund is impossible. The supervisor agreed that our situation wasn't fair and we should be refunded, but the company policy will not allow for it. Buyer beware. ZocDoc is not out to help businesses or people. They only care about their money and will not help you when in need.
Tip for consumers:
Go elsewhere.
Products used:
Basic Subscription for our practice
Chad H.'s review of Zocdoc earned 8 Very Helpful votes
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