Ordered a camera and a week later I got an email saying that I needed to call them to verify some info before the order could be processed further. When I called, they said I could ignore the email, because they weren't showing any problem. Waited another week before calling them wondering why I hadn't received my camera yet. Was told that they "oversold" my camera model and would have to wait for a new shipment that they HOPED would come in the next few weeks. I requested a cancellation and was told that I would receive a cancellation confirmation email, but never did. I called back a few days later to specifically request a cancellation email... and STILL never got one. Don't get suckered in by their lower prices like I did. Just save yourself the headache and buy elsewhere.