Michelle R.

I asked their live chat a simple question, they cannot even answer me. "All operators are busy?" You've already joined the conversation, how "busy" or unavailable is that?
Please set your live chat to unavailable if you're busy.

I get the feeling they just don't wanna answer the question. Maybe they think I'm a spy sent from their rivals or something. This is so stupid because the DHL prices are way lower than other websites and I just wanna make sure if it's actually the one that will take 2-5 days. I am a legit shopper too.

Also, leaving the conversation like that, rude much? Wtf. If their service acts like this now, I cannot imagine how they would respond once they get their money and if something happens to the package. I was so close to ordering from them but bye.