I ordered the James Bond Collection as a Christmas present for my mom. Processing went ok. Only thing was that instead of a tracking number within 24 hours it took a few days and when I emailed them with inquiries about my shipment their response was in chinese. So, of course I started to think either I'm not getting the dvd set, or get it and be in the wrong language, or it was gonna be some other kind of movie. To my surprise I did get my set before Christmas and the box it came in was very nice. DVD art work on it was good. Best of all, all dvds worked great and were in english. Glad I didnt get scammed. But i dont know with all the other complaints I'll order again from them. Maybe I just got lucky with my shipment.