I love the clothes and they're high quality for good price, but the business model of offering discounted clothes only if you maintain a monthly membership is frustrating and feels predatory. I need to log in within a few day window every month to postpone and if I forget then I am charged a good amount of money. That money is converted into credits which I then lose if I stop subscribing. It's the Audible model, holds people hostage, and I hate it.
Hello Christa,
Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle