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Duty and Tax dept is the worst. You can't speak to anyone. They tell you to email them. Over a month has passed and they keep sending me letters but I can't talk to anyone to resolve my issue. I have already paid and have the receipt from Fedex but they keep billing me. Seems the only way to deal with them is to contact an attorney. This is ridiculous.
I own two Motobecane bikes. I got a stress crack on my Ti Fly frame and it took 6 months to fulfill the warranty for my frame. Would u go 6 months without your frame? Very upsetting.
C H.'s review of BikesDirect earned 3 Very Helpful votes
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Okay company. Terrible customer service. Told me I was transferring to a supervisor and was not....
