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C H.

1
Level 1 Contributor

Contributor Level

Total Points
170

2 Reviews by C

DSW
  • DSW

4/28/19

So I've order from dsw.com several times, very happy with the products and service except for the fact that last time I ordered from them my order was shipped to the wrong address (previous address) even when I changed it so many times, when I called customer service (they mention this is something the app does automatically because it was set as my primary address) they helped me updating my address even tho I could not get my shoes and a free promo, they reimbursed the money. Love their customer service but hate the app!

  • ChicMe

12/1/18

I ordered a dress which I got almost a month later, wrong color, I tried to contact customer service and is just a nightmare they tried to blame it on me and because of that I had to pay for shipping m, not just that but they suggested to re-sale it to friends so I didn't have to pay for shipping and just buy another one from them! I mean really?! Please DO NOT BUY FROM THEM!

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ChicME O. – ChicMe Rep

Hello C H.,
Thank you for bringing this concerning issue to our attention.
Please trust us that we pay much attention to our customers’feeling, we’d like to try our best to improve our products and service to serve you better. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards

C Has Earned 10 Votes

C H.'s review of DSW earned 10 Very Helpful votes

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