Placed an order but never received any confirmation email. I emailed Christina and she said they had no record of any orders. Then the package shows up to my home and a charge to my credit card. I emailed her again and she says put the package outside and leave it to be picked up by the shipper. Leave it unattended during the holiday season she says and once it is received she will process the credit. While the reply to my emails was prompt the handling of this order was really bad and the fact that they cannot locate your order by your name is very alarming. Will never order from them again, very untrustworthy.