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C G.

Contributor Level

Total Points
83

1 Review by C

  • MiniInTheBox

6/12/17

Item said "Delivered" but never received it. No legit contact # or email. Says to "Login" to their website account to change status, but purchased as a guest. Now, website will not resend a pw to our email to create an account. Razzle Dazzle Scam of a website.

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Mini I. – MiniInTheBox Rep

Dear Customer,

Usually we use our ticket center to keep in touch with our customers, I guess you might don't know how to create a ticket. No worries, the supervisor of customer service created one for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile) You can find your ticket refer to following picture or this link: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=15608027

Please note because the shipping method you chose for this order was Super Saver Shipping. It's the cheapest shipping method we have, while takes the longest shipping time for delivery. It usually takes 10-20 working days (14-28 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the check out page when you placed this order. We guess you might haven't noticed this so you're inquiring about your order.

However, if you do not receive your order by that day, please reply in the ticket to the supervisor. We'll either issue the refund or arrange a reshipment for you.

Sincerely,
MiniInTheBox Customer Service

C Has Earned 3 Votes

C G.'s review of MiniInTheBox earned 3 Very Helpful votes

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