I was also hesitant to upload my blog and order a book based on some of the reviews I read. And, I will admit I had a bit of trouble with the website (but I'm not so sure it wasn't my home internet connection). In any event, I did send a comment to customer support for assistance and received a prompt (within24 hrs) reply. I then ordered my book. Yes, it's a bit pricey and I kept my expectations low.
The book arrived on time and the quality was exception in ever way! It's 281 pages so I'm slowly reading through each page but half way through it I can already say there are no errors, the binding is tight with clean, crisp, high quality pages and cover. The photos are wonderful. The Table of Contents is very useful. I splurged on the book jacket and it's great. I do wish it wasn't so expensive or there was a price break for multiple orders... but in my case, "you get what you pay for" and I'm very please with what I received.
Thank you to customer service for your assistance and to the whole team that created my book. I will order again!