c f.

I called to cancel our renewed subscription of LogMeIn Pro which went up in price about 30% in one year to well over $800. After it was already paid for, I was told I could cancel it but there would not be a refund or I could keep it for another year with no automatic renewal. When I said we would dispute the charge, the agent said, "Well go ahead", your agreement says there is no refund.

This is not the kind of company I want to do business with anyway and why would I want to stay with them? A company that prides itself on customer service (not Logmein) stays in business with good reviews and referrals.