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I received the trash can nachos as a gift 3 days before Christmas. Unfortunately the box it came in had no warning to keep cold. Upon opening on Christmas day I found moldy cheese, a bulging bean container, and slimey black cilantro among a single tepid ice packet. We couldnt risk eating the meat so it too was tossed. Gold Belly responded by saying their web page directs folks to keep cold so they "cannot resolve my complaint at this time".
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I placed an order through Goldbelly for 4 pizzas from Pequod's in Chicago, IL. When we lived in...
- Ordered 1 item: delivery was to be for 14 feb. Did not arrive, and no notice of any kind. - 15...
We're so sorry to see your order didn't arrive in great shape. We see a team member was able to assist you with a resolution, we're so happy we could make this right. We've reviewed this issue and are working with our packaging team to see that this issue doesn't happen again! Thanks for bringing this to our attention.