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C F.

Contributor Level

Total Points
82

1 Review by C

  • Rogue Fitness

5/10/21

I'm very familiar with the equipment. I've used it many times and when doing my home gym I didn't even shop around. Big mistake. I'm not sure I would have found a better set up. My problem is the service once order was placed. It took over 2 months to pack the order and now it is with a freight company that won't deliver the product to my door. It comes to my curb and yes there is a big difference especially if you have a long driveway.

So Im not in a dispute over my driveway length. The recommendation from Rogue. I rent my own truck and drive and get the material from the freight warehouse myself. Nice work customer service. Eventually this type of stuff will erode brand hopefully. Buyer beware. Not good people on that side of the trade regardless if their equipment is well made.

Tip for consumers:
Don’t go with what they tell you over the phone. Customer service people seem very young and untrained Response for a week was we will take care of this and nothing was done. Finally I get an email from somebody saying read the fine print not our problem.

Products used:
TBD. Still not delivered

Service
Value
Shipping

C Has Earned 2 Votes

C F.'s review of Rogue Fitness earned 2 Very Helpful votes

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