cell r.

I reviewed two items purchased from Escentual in October, 2018 - Avene Men's After Shave Balm & Avene Men's Shaving Foam - these two products are not great and do not justify cost. Escentual makes good money from this brand, hence decided not to publish. Almost same review I wrote on a moisturising stick (lips) - but it was published. It is clear Escentual does not respect honest, genuine review. The excuse that review did not meet their guidelines for posting on their site was ludicrous because the logic was not applied on the review of the cheaper product and got published.
I still have nothing against Escentual as a seller - they are very good, but I do not like their dishonest business and marketing strategy.

Stay away from this company! I forgot to do research before buying from them. I recently purchased a bed frame from them and it is useless. I am slim built and when I sat on the bed for the first time, the slat broke. It looked dodgy anyway, only two slats made of chipboard - very bad and stupid design.
When I complained, they said: it has happened because of wear and tear and they cannot do anything about this.
How come it is because of wear and tear when I only tried to use for the first time? It was reported to them within 2 months of purchase, it took a while to assemble and find a suitable mattress.

How do they think that a couple of chipboard (very weak) would survive on an adult's weight?

The Order Number of this purchase was: ******* and the item was delivered in October, 2014. A complaint ticket was raised on 24th November, 2014.