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1 Review by Celestine

Meetup

Meetup

8/5/18

I ran a very popular Meetup group for 2 years. I invested a lot of time organising the meetings, findings venues, communicating with my group. Then with minimal warning Meetup shut down my group. When I complained they did not respond at all. I don't actually think there is any customer services there. It is run by an algorithm and an automated service. I was paying for this service - i was a CUSTOMER and yet this was the way they treated me. Meetup was taken over by WeWork in the end of 2017. I think WeWork has a very different agenda to the original Meetup. The most important thing to remember is that when something goes wrong Meetup is COMPLETELY unresponsive. you can send any number of emails to their support address and they will just ignore you.... Oh and then the final irony, a week later it sends you an automated survey 'How did we do???' You didn't! You didn't do anything!
Be aware if you are considering investing your time and money into creating a group. There is a HUGE risk that Meetup will just wipe it all out at the press of a button - and that will be the end of it. Meetup is 'tech arrogance' at its worst.

Celestine Has Earned 8 Votes

Celestine F.'s review of Meetup earned 8 Very Helpful votes

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