Cecilia M.

I tried ordering fabric from this establishment. Impossible. I made the purchase online, they charged me for it. A few days later I receive a message telling me it would be delayed. I said no problem... I'll wait. A few days after that another call. It's discontinued. So I picked another fabric and added more so they wouldn't have to worry about refunds. A few days later another call. That item is also discontinued. So at this point I called. I was then told that my original order was discontinued. I told her I knew that and that I had placed a new replacement order. She had no idea about anything. She had to go speak to someone about it. Even though apparently its only 2 people in the office. It turned out it wasn't discontinued but it would be delayed 3 weeks. I said I had already been told that and it was fine, I would wait and hoped I wouldn't get another call. Her response and attitude was so condescending that I called her out on it. She asked if I wanted a refund then. I didn't, but based on the dishonesty of the inventory on the website, the constant calls with misinformation and the unapologetic and, honestly, rude attitude, I took the refund. Will NEVER order from there again. They have no idea what they are doing. Not worth the trouble.