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Comfort and style
Loved the colors
I ordered sheets on December 20th to be delivered on December 28th... nothing! Checked my order with no information. I emailed opensky "customer service" only to receive automated emails telling me how to find out what I need to know... I am not stupid and have done all of this... no information anywhere! Finally I get a "person" who says they have checked with their "merchant" and are awaiting a reply... what?!? How about an immediate answer! Who are they dealing with here...! I will not order anything ever again from this site... EXHAUSTING! Maybe I'll get my sheets or just get the bank to reverse the charge as this is too much! Details to follow...
Cecelia B.'s review of OpenSky earned a Very Helpful vote
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Hi Cecelia! We are sorry to hear that you did not receive your sheets in a timely manner. OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to help with any issues that may arise. It sounds like you are already working with our Customer Love team on this, but you are also welcome to call us directly at (844)707-7779 between 9 AM and 5 PM ET, any day of the week, and we will be happy to check the status of your situation. Rest assured, we will absolutely make sure you receive a full refund if your order cannot be fulfilled for any reason.