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cece c.

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1 Review by cece

Forever21

  • Forever21

“TRASH QUALITY & CUSTOMER SERVICE”
6/3/19

I almost always get DEFECTIVE items, which they never ever own up to! This time i'm pissed! Odered a pair of shoes and they broke, INSTANLY! Spoke to a few representatives, one (Angelica) who says she put me on hold, but she muted my call never got back to me. And another, Erwin, who at least sent m to a managers #, but they never answered, I waited more than the 20 minutes you see in the picture...
NEVER NEVER AGAIN.

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