I ordered a drone at the end of November 2019 for my son for Christmas. That is all he asked for so I went ahead and splurged.... as Christmas approaches I still did not get my product so I continue to contact them daily to only get responses that it has been shipped for me to be patient etc. Christmas came and gone no product, I had to find another drone and spend another hundred plus dollars just so that my son could wake up Christmas morning for the only thing he ask for. I asked for a refund and he gave me the runaround.Still continues to give me the run around telling me to allow him or them to make it right and re-issue me the drone. Now I'm getting continuous emails stating that it has been recent re-shipped and I still have not received it and on the tracking it states nothing that It has been shipped... I finally sent an email and threatened him and I will make do on my promise that I will hunt down this company which is located in China and I will in sure with every means that the word gets out and that this company is shut down!!! I contacted the Better Business Bureau and the internal affairs and have given them the information that I have on hand on this company!!!