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C E.

Contributor Level

Total Points
188

2 Reviews by C

  • GoodRx

4/23/18

Received a goodrx discount card from my doctor for a medication - checked the price on line and then went to the pharmacy - the cost was $60 more than the goodrx website listed it. Went back home, submitted my info on their website, they quoted me the same price and then sent the pharmacy the coupon. Called the pharmacy today and was told it is incorrect and they will not fill it for that price. Called GoodRX and was told that CVS is "contractually obligated" to fill the rx at the listed website price. Waited on hold for 30 minutes while the goodrx rep called CVS directly only to be told by the rep when she cam back on the line that goodrx has the prices listed incorrectly and they will have to "open a ticket" such bull$#*!. The rep was very nice and tried to be helpful but it's clear this is a scam. I wasted over 2 hours with the calls, and the visit to CVS etc. another company trying to get your info to use it for marketing etc. STAY AWAY

Thumbnail of user douglash20
GoodRx R. – GoodRx Rep

Hi CE - Sorry to hear about your issues. GoodRx prices are accurate - it sounds like there may have been some confusion between a GoodRx card and the coupons we offer at the pharmacy. We'd love to help and want to make this right - can you send us a message either here or at help@goodrx.com?

  • Zeus DVDs

6/22/19

Ordered 2 DVDs in April 19, then another a little over a month ago. No response to emails asking about status yet he sends out regular promotional emails advertising his latest specials, some even offering half off. As much as I wanted these out of print DVDs, I won't be ordering any more again and after reading all the other complaints, I'll be calling my credit card company tomorrow. "Retired" is no excuse for stealing people's money, and he's obviously paying someone decent bucks to put together his in depth profiles of featured films. If you're having that much trouble filling orders, hire some help. Can't stand thieves...

Tip for consumers:
Avoid at all costs

Products used:
None. Never tecived

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C Has Earned 28 Votes

C E.'s review of GoodRx earned 18 Very Helpful votes

C E.'s review of Zeus DVDs earned 10 Very Helpful votes

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