CC S.

I would give them zero stars... I paid rootandroid.com to root my galaxy light. Two days after rooting my phone crashed. In order to get my phone working, they want to charge me another $30.00 for their repair service!

My interaction with them:

On Wed, Jul 30,2014 at 9:26 AM, Cindy Cox-Siedlarz <*******@gmail.com> wrote:

A couple of days after you rooted my phone, it crashed and now is not working!

On Jul 30,2014 8:29 AM, "RootAndroid.Com Support" < *******@rootandroid.com> wrote:

Hello,

After we completed rooting your phone it was 100% working. If you have done something to it over the last week to make it not work, that is completely out of our control. We can attempt to repair the device but you will need to order our repair service for $29.99.

Thank you

On Wed, Jul 30,2014 at 9:37 AM, Cindy Cox-Siedlarz <*******@gmail.com> wrote:

I did not do anything to it. The battery died and when I recharged it and turned it on, all I got was a blank screen.

On Jul 30,2014 8:40 AM, "RootAndroid.Com Support" <*******@rootandroid.com> wrote: I know we did not do anything to it either, we have not had access to the device. I'm sorry but this is not our fault and has nothing to do with rooting the device. If you do not want to use our repair service then there is nothing more we can do for you.

Thank you