Two days after I wrote to change order I received note that it was already sent. The order was sent 2 days later. The clothing was cheaply thin and the sizing was so off. I was offered an exchange of items for an additional 40% of what was spent OR a refund of 20%. I wanted a full refund, which they agreed to, but I had to pay the return postage. Mind you, the site states they pay return postage.