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I am never going to order from here again! I ordered a dress for prom, and the quality looked really poor. I returned it and ended up losing $35! And got store credit in return. When i wanted to return it back to my card THERE TELLING ME that they have to take more money away if i wanted the money back. Are you serious?!?! That's not fair, and that's not right.
They may say easy return, but really it may be easy to return, but also easy for them to keep taking money away.
Never ordering there again.
C C.'s review of NewYorkDress earned 5 Very Helpful votes
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DO NOT buy from New York Dresses. Gown are not as pictured. Tag on dress read Jovani but quality...
I had a terrible experience with NY Dress. I ordered a wedding dress from them to try on but it...
We are sorry that you are not satisfied with your recent experience with NewYorkDress. Our Return Policy is the industry standard for most special occasion dresses. We would like you to contact us directly so that we may be able to work with you to rectify your recent experience. Contact us at 212-594-3600 or send us an email at info@newyorkdresss.com.
We are looking forward to working with you to resolve this issue.
Best regards,
Quality Control
info@NewYorkDress.com