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C C.

Contributor Level

Total Points
88

1 Review by C

  • Snapfish

3/24/16

I absolutely agree with all others... The new site is ridiculous. All the previous projects are lost. I was making a photobook and spent hours on it. Had no prior notice and all gone! I chatted to some one called Nagesh from customer services who just offered apologies saying as the photos are still there, just make a new project! Do these guys understand how much time it takes to make a project and what about the old ones? We should have been given prior notice so could have saved our projects... It is so frustrating and am feeling furious. Will no longer use their website and do not recommend it to anyone. Who knows next they will delete our photos and albums too without any prior notice, better save and order with someone more reliable.

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