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c b.

Contributor Level

Total Points
81

1 Review by c

  • ASOS

6/26/16

They usually respond to my simple emails but when i actually had a problem they totally ignored me i emailed them at least three times and never once heard from them! I got a dress and sent it to be dry cleaned and it totally shrunk even though we followed the exact care instructions! Im still waiting to hear if they can do anything about it but they keep ignoring me and of course there isnt any way to call them which is again pathetic!

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