I've been ripped off by: ROSEGAL: SAMMYDRESS; TRENDSGALWIGS; and most recently for $176 by FAIRYWIGS. BEWARE consumers, this is one Chinese Company fraudulently ripping of American consumers. Do not fall for anything they advertise. If u ever see a favorable writeup about them it's because every once in awhile they send someone a decent item so they will get a good review and they have their own people send in phony reviews to get consumers to think they are reputable. They are not. They had the nerve to tell me, after they refused to send me the wig I really did order, that if I wanted to send back the one they sent me (which smelled terrible and looked nothing like the wig I really ordered; it was unwearable) that if I wanted to send it back they wouldn't recommend it because it would cost me a great deal of money! But they'd give me 20 percent off (another wig! As if I or any rationally minded person would order from them again).
Hi, Cat!
We are sorry to hear about your experience on your purchase, but we also want this to be resolved for you. Please do provide us your order number (PO#) for your transaction so that we can have it checked here on our end and we can be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Samantha
DHgate