Catriona M.

I spent almost £30 on 2 pairs of customised socks, which were supposed to arrive within 5-7 days. They took 28 days to arrive, despite the fact they were apparently dispatched after 3 days and only had to travel from Birmingham to Glasgow! I tried emailing, phoning and tweeting Doodletogs several times to ask for an update but I received no response whatsoever, other than a generic email about Christmas cut-off dates (which was irrelevant as I ordered a week before the cut-off date and did not receive my order until the 4th Jan). When the socks finally arrived, the quality of the print was awful. On the website it looked as though the white text would be printed directly onto the black socks, but there is a badly cut-out grey area around the text where the print has been stuck on. This makes them look cheap and homemade, and they are definitely not worth the price I paid. I tried contacting Doodletogs to ask for a refund, but once again - no response!