Catrina T.

We bought a Finley couch but were unable to visit the store (over 5 hours drive away) as Mum had just started radiation treatment and the sale finished in a couple of days. We wanted a white couch - the website picture shows a clean white in a grey toned room. Big discussion with the sales rep re colour explaining that our house colour scheme is black, grey & white and we needed a clear, crisp white and would order black if it wasn't. Were told the website picture was accurate and was sent photos of the colour swatch. Had they sent us an actual colour swatch which arrived 4 months after order with our very CREAM couch we would have ordered black. Love the couch, hate the colour on our home. Feel very mislead by the website and the sales rep - management at Nick Scali aren't interested. Please don't waste your money and buy without physically seeing the exact product in the colour you want.

Your system wouldn't accept my mobile phone number so I put in my partners!